FAQ

What is Swideo℠?

Swideo℠ is a new dating app that allows singles to match then video chat with one another. Here at Swideo℠, we want to prevent users from being catfished or drawn into conversations with robots.

Is there a cost?

No. Swideo℠ is free to use. No sign up fee, no credits, nada.

How do I match?

To match with another user, all you have to do is swipe right. If you don't like your match, swipe left.

So I matched with another user. What next?

That's great! If you were to create the match, you get the opportunity to be first in choosing the dates and time for the other to choose. You will be informed of your match's preferred times before you select 3 times and dates. Once you save, these dates will be sent to your match to choose from or reschedule if it doesn't work for them.

What if I matched with someone I did not mean to?

No sweat, you can choose not to talk to them.

I forgot the time when my call was suppose to take place!

Have no worries. Swideo will send you a notification 5 minutes before your scheduled time. Once that notification comes in, you and your match will have 5 minutes before to 5 minutes after that time to initiate the call.

How long can we talk?

The app is set to 5 minutes. We felt that was enough time to say hello and ask a few questions. 1 minute and 30 second notfications will alert you and your date that the call is about to end.

Need more time? That's no problem. Just set up another call after your current call has ended.

This person keeps trying to schedule a time with me, but I don't want to. What do I do?

If you feel a user is being pushy or rude, you can block them at anytime.

I just saw something explicit on my call

Report that user. While on the call, you can report that user and they will be blocked. We will also take a screenshot at that time to send to our abuse department.

Will Swideo end 'catfishing'?

We can't say for sure, but we hope so. If you find a user posing as someone else, report that person immediately.

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